Privacy policy

h3>Privacy Policy

This Privacy Policy explains how PUFFY s.r.o. processes your personal data when you shop at onemorepuff.com, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data controller

PUFFY s.r.o., Uralská 689/7, 160 00 Prague 6 – Bubeneč, Czech Republic, Company ID (IČO): 24370321, VAT ID (DIČ): CZ24370321. Contact: info@onemorepuff.com, +420 776 889 152.

2. What data we process

Identification and contact details (name, address, e-mail, phone), order and transaction data, delivery data, communication with us, and technical data (IP address, cookies, device and browsing information).

3. Purposes and legal bases

  • Performance of the purchase contract – processing and delivery of your order (Art. 6(1)(b) GDPR).
  • Compliance with legal obligations – accounting and tax records (Art. 6(1)(c) GDPR).
  • Legitimate interests – security, fraud prevention and improvement of our services (Art. 6(1)(f) GDPR).
  • Consent – sending newsletters and marketing, where applicable (Art. 6(1)(a) GDPR); consent can be withdrawn at any time.

4. Recipients

We share data only to the extent necessary with providers who process it on our behalf: the e-commerce platform (Shopify), payment providers, carriers (e.g. Zásilkovna/Packeta, DHL, Poczta Polska) and accounting services. Some providers may process data outside the EU on the basis of appropriate safeguards (Standard Contractual Clauses).

5. Retention period

We keep personal data for the duration of the contractual relationship and for the period required by law (in particular accounting documents for up to 10 years). Marketing data are processed until consent is withdrawn.

6. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability, and the right to object. Where processing is based on consent, you may withdraw it at any time. You may lodge a complaint with the Office for Personal Data Protection (uoou.gov.cz).

7. Cookies

We use cookies necessary for the operation of the store and, with your consent, analytical and marketing cookies. You can manage your preferences in your browser or via the cookie bar.

8. Contact

For any questions about the processing of personal data or to exercise your rights, contact us at info@onemorepuff.com.